Customer Support

Customer Support

Contact us toll-free on 0508 300 900

Intrahealth is committed to its customers and providing responsive customer support through a number of access channels including:

  • Toll-free support line
  • Dedicated support email
  • Remote access
  • Resources accessible through our Self Service Centre
  • Post implementation training and upskilling services

Our aim is to ensure you have the support and knowledge required to maximize the benefits of your software.

Please note: Non-emergency support hours as of January 1, 2018:
Monday-Friday: 9:00am – 5:00pm NZDT

We recognize the power of knowledge and offer a comprehensive support package to optimize the productivity of your organization.

Our online Self Service Centre provides a full range of support resources to enable you to increase product knowledge and maximize the benefits of our software. At Intrahealth we recognize the importance of excellent customer service and care. Accordingly, we are constantly updating and improving the customer service tools and resources available to you.

Alongside the product help function, our Self Service Centre and support analysts will be able to assist you with any product matters you may encounter.

How can I access the Self Service Centre?

If you would like a username and password created for you then contact our support staff and give them your name and email address, they’ll then create a login for you.

Can I email your support team?

Yes! Our support team can be contacted by email at

Where can I find additional resources?

Our Self Service Centre Downloads section contains Software Downloads, User Manuals, Topic Sheets and other great information to assist in your day-to-day work.

How can I arrange further training?

To receive a training quote and organise additional training, please contact:

Intrahealth Australia

Phone: 02 9956 3827

Have a question?

Call us: 0508 300 900
Email us:

Self Service Centre:

Back to Top